How to Choose a Psychologist
Written by Dr. Oksana Gravets, Psy.D., C.Psych.
Begin with registration
In Ontario, the titles Psychologist and Psychological Associate are regulated. The College of Psychologists and Behaviour Analysts of Ontario maintains a public register that can confirm registration, authorized areas of practice, authorized client populations, and relevant regulatory information.
If you will be attending virtually from another province, ask whether the psychologist is permitted to provide services where you will be physically located. Registration and cross-jurisdiction requirements can differ.
Look for relevant competence
Ask whether the psychologist regularly works with your type of concern and population. Relevant questions may include experience with trauma, anxiety, OCD, depression, grief, workplace injury, first responder or military culture, and psychological assessment.
Competence involves more than years in practice. It includes current knowledge, appropriate training, consultation when needed, and recognizing when another provider or level of care would be a better fit.
Understand the proposed approach
A psychologist should be able to explain how they understand your concerns, what treatment they recommend, why it may help, and how progress will be assessed. Ask about the expected structure of sessions, between-session practice, likely duration, alternatives, and possible challenges.
Evidence-based treatment should still be individualized. A clear plan and a flexible, collaborative process can exist together.
Consider the working relationship
Notice whether you feel respected, listened to, and able to ask questions. The psychologist does not need to have lived the same experiences, but should show curiosity, cultural humility, and an ability to understand the context of your life and work.
Fit often becomes clearer after a few meetings. It is appropriate to discuss concerns directly. A thoughtful psychologist will welcome clinically relevant feedback and help determine whether adjustments or a referral are needed.
Practical questions to ask
Are you registered, and where can I verify your registration?
Do you work with clients with concerns similar to mine?
What treatment approaches do you use, and how will we decide what fits?
How do you measure progress and respond if therapy is not helping?
What are your fees, cancellation terms, and insurance or direct-billing procedures?
How is personal health information protected during virtual care?
What happens if I need urgent support between appointments?
A good choice is informed, not perfect
You may not know immediately whether a psychologist is the right match. The aim is to make an informed beginning with a qualified professional whose competence, communication, and approach support the work you need to do.
You can also review Dr. Gravets’s psychological assessment and treatment services to learn more about the concerns addressed and the approach to care.
A note about this resource
This article provides general educational information and is not a diagnosis or a substitute for individualized assessment, treatment, or emergency care. A qualified health professional can help determine what is appropriate for your circumstances.